One of our Kenyan customers bought a mesh belt vegetable dryer in May, and now he has used this machine for drying vegetables. He uses this vegetable drying machine in Kenya to dry various agricultural products such as radishes, potatoes, garlic, and shiitake mushrooms.
Vegetable drying machine exported to Kenya details
The Kenyan client’s company previously sold dried fruits, and he bought a dryer locally. He wants to expand the scope of production and wants to buy a vegetable dryer in China.
At the end of March, the customer searched our website through Google and sent us an inquiry about vegetable dryers.
Communicate and understand needs
After receiving the customer’s inquiry, we immediately arranged for our sales manager to contact him. Our sales manager sent him pictures, videos, and detailed quotations of the machine. During the communication, the customer had many questions about the machine, and our manager explained the machine in detail to him.
Entrust a friend to see the factory
After communicating with this customer for a month, he wants to buy a machine from us. However, he has certain doubts about the authenticity of our factory’s existence. We propose to let the customer watch the factory video or entrust a Chinese friend to visit the factory. Later, he commissioned a Chinese friend to help see the factory.
Sign the contract and place a deposit
After his customer visited the factory, the Kenyan customer’s doubts about us were eliminated. Soon he signed a contract with us and paid us a deposit.
Why do Kenyan customers buy vegetable dryers?
The machine meets the requirements
This continuous mesh belt vegetable dryer can achieve continuous drying of vegetables in large quantities. Compared with the tray-type vegetable dryer he bought before, this continuous mesh belt dryer has a larger output. And this machine can fully satisfy him for drying mushrooms, potatoes and other products. The drying temperature and time when drying different raw materials can be controlled.
Professional sales communication, solve problems
After receiving the machine and using it for a period of time, the customer sent a feedback video of using the machine. Moreover, he told us that the biggest reason for choosing us among the many suppliers was that our sales managers were professional enough. He said: “When I have many questions, Jasmine answers me one by one from a professional perspective and patiently. I am very satisfied with her sales attitude. I think it will not be bad to have a factory with enough professional sales staff. “
Factory supplied, low price
Another reason the customer decided to buy a mesh belt vegetable dryer is that Shuliy has its own factory. Shuliy dryer factory sells directly to customers, so the price of the machine has a clear advantage compared to the market.