On November 22, 2025, the hookah charcoal drying machine for our Sierra Leone customer was successfully shipped.
This case shows how the customer chose to work with Shuliy to build a 10-trolley hookah charcoal drying room due to the low efficiency and instability of traditional sun-drying. Shuliy customized a firewood-and-coal heating system based on the local voltage and the customer’s production needs. The new system helps achieve efficient, stable, and controllable drying, greatly improving product quality and output.
Latar Belakang Pelanggan
The customer is from Sierra Leone and mainly produces and exports hookah charcoal and other charcoal products. Due to the long rainy season and high humidity in the region, traditional outdoor drying cannot ensure proper dryness. This often leads to uneven drying, mold, moisture return, and unstable production cycles.
To increase output, improve product quality, and meet higher export standards, the customer decided to purchase industrial drying equipment.
Shuliy Solution
Based on the customer’s drying capacity and local energy conditions, Shuliy provided a 10-trolley firewood-and-coal heated hookah charcoal drying machine.
Key features of the solution:
- Uses firewood and coal as the heat source—energy-saving, easy to obtain, and suitable for local fuel conditions.
- A 10-meter large drying chamber allows continuous batch drying to improve efficiency.
- Equipped with 10 trolleys and 120 trays for large-volume loading and more even material placement.
- An intelligent control panel monitors and adjusts the temperature to ensure uniform heating and consistent product quality.
- A transformer is included to match the local power grid and keep the system running stably.
This solution solves the problems of slow drying, uneven drying, and weather-dependent production, enabling stable, all-weather operation.
Parameter Teknikal
| Barangan | Parameter |
|---|---|
| Voltage | 415V, 50Hz, 3-phase |
| Electric Power | 5 kW |
| Drying Room Type | 10-trolley hookah charcoal drying machine |
| Sumber Panas | Firewood & coal heating |
| Drying Room Size | 10m × 2.3m × 2.5m |
| Configuration | 10 trolleys, 120 trays, control cabinet |
| Additional Configuration | Transformer (matched to local voltage) |
After-sales Service
To help the customer put the equipment into production quickly, Shuliy provided:
- Remote installation guidance: Engineers guided the customer through video and drawings to complete the assembly of the hookah charcoal drying room.
- Operation training: Detailed training on ignition, temperature control, and loading methods.
- Production debugging support: Assistance in setting the best drying temperature and time curve to ensure product quality.
- Spare parts supply & long-term technical support: Ensuring stable operation over the long term.
Working with Shuliy
Through this cooperation, the customer in Sierra Leone achieved a major upgrade in hookah charcoal production:
- Drying speed improved by 2–3 times
- Stable moisture content and better quality control
- No impact from the rainy season, allowing year-round production
- Lower production costs and stronger market competitiveness
Shuliy will continue to provide future expansion solutions and technical support, helping the customer increase production capacity and grow in the hookah charcoal market.